Tld private investigators (we/us/our/the Company) are committed to respecting and protecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored and disclosed by us. This policy also describes how we handle information about any target we investigate on your behalf (a Target). Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
The Site is owned and operated by Tld Private Investigators. By visiting www.tldprivateinvestigators.co.za (the Site) you are deemed to have accepted and consented to the practices described in this policy.
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates or to websites shared by other users. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Information we collect from you
Personal information, or personal data, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (i.e. anonymous data).
We collect and process this information in order to provide our service to you. We will only keep this information for as long as is necessary for the performance of the original legitimate purpose for collecting the information and/or for as long as we have your permission to keep it.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We collect and process the following data about you:
Information you give us
When you engage our Private investigation Services, we ask you to provide your name, address, email address, phone number and any other contact details. You also give us information about you when you fill in forms on the Site or by corresponding with us by phone, email, letter or otherwise. This includes information you provide when you fill out a contact form, request a quote, subscribe to our marketing database, subscribe to our services, search for a product or service or report a problem with the Site.
We rely upon your explicit consent to use and process the data described above. This data is necessary for us to fulfil our contractual obligations to you, and we also rely on this as a lawful basis to use and process this data.
Information we collect about you
About each of your visits to the Site we automatically collect the following information:
We rely upon your consent to use and process the data described above. This data is necessary for us to fulfil our contractual obligations to you, and we also rely on this as a lawful basis to use and process that data.
All client information apart from their name is deleted upon completion of your Services.
It's critical to our business that we keep our information sources private. If you would like more detailed information on the organisations we send and receive personal information to and from, please contact us via email at Email
We rely upon your consent to use and process the data described above. This data is necessary for us to fulfil our contractual obligations to you, and we also rely on this as a lawful basis to use and process this data.
Information collected about your Target
The third parties described above also collect, receive and send information about your Target, including name, address, telephone number, email addresses, current and prior mailing addresses, court appearances, birth records, marriage records and spousal information, business and company information, photographic and video footage, location details and background information. We do not control how third parties handle a Target's personal data. All Target information apart from their name is deleted upon completion of your Services.
This processing is necessary for your legitimate interests, and we rely on this as a basis for processing Target data.
We use the following cookies:
Before any cookies are placed on your device, you will be shown a pop-up message requesting your consent to setting those cookies. By default, most internet browsers accept cookies, but this can be changed. You can choose to enable or disable some or all cookies via the settings on your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Site.
For further details, please consult the help menu in your internet browser.
Uses made of the information
We use information held about you in the following ways:
Information you give to us
We use this information:
Information we collect about you
We will use this information:
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We will ensure that your personal data is processed lawfully, fairly, and transparently and that it will only be processed if at least one of the following bases applies:
We will seek your explicit consent to process personal data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your personal data, we may not be able to perform the contract we have or are in the process of entering into with you. In this case, we may have to cancel a contract you have with us, but we will notify you if this is the case at the time.
We will always give you the ability to opt-out of receiving emails from us by unsubscribing using the links provided in those communications, or at the point of providing your details.
Disclosure of your information
We may share your personal information with any member of our group, which means any subsidiaries or any ultimate holding company and its subsidiaries. We may share your information with selected third parties (subcontractors, agents, cloud databases, accountants, solicitors, courts, World Pay, and data suppliers) where they require access to your data to supply products and services to you on our behalf, including:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may disclose your personal information to third parties (without contacting you in advance or seeking your consent):
Where we store your personal data
All information you provide to us is stored on our servers (cloud storage and internal databases), in hard copies and on password-protected company and subcontractor devices. We have put in place appropriate physical, electronic, and management procedures to safeguard and secure the data we collect.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long we store your personal data
We will only keep your personal data for as long as is necessary for the performance of the original legitimate purpose for collecting the information and/or for as long as we have your permission to keep it. Upon your confirmation that you have received our report and require no further services, we shred all hard copies and delete all electronic files and related emails. We also consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements to determine if expedited deletion is necessary. You have the right to request deletion of your personal data at any time.
You have the right to ask us not to process your personal data for marketing purposes. We will get your express opt-in consent before we share your personal data with any third parties for marketing purposes. You can exercise your right to prevent such processing by contacting us at Email